Our commitment
At KinetX Casino we see gaming as entertainment, never as a way to make money. We are committed to giving every player the tools and information they need to keep it that way, and we train our staff to recognise signs of problem gambling.
Tips for safe play
- Decide in advance how much time and money you want to spend — and stick to it.
- Only play with money you can afford to lose. Never chase losses.
- Take regular breaks and don't play when you are tired, upset or under the influence.
- Balance gaming with other activities and keep it a small part of your free time.
Tools in your account
All tools are available in Account → Limits and take effect immediately when you make them stricter:
- Deposit limits — daily, weekly or monthly caps on how much you can deposit.
- Bet and loss limits — cap your stakes or your net losses over a period.
- Session reminders — get a reminder of how long you have been playing.
- Time-out — take a break from 24 hours to 6 weeks.
- Self-exclusion — close your account for 6 months or longer. During this period you cannot log in or reopen the account.
Is gambling becoming a problem?
Ask yourself: do you spend more than you planned, borrow money to play, hide your gambling from others or feel restless when you are not playing? If the answer to any of these is yes, consider taking a break and talking to someone.
Where to get help
Free, confidential help is available from independent organisations such as Gambling Therapy, Gamblers Anonymous and BeGambleAware. Our support team at support@kinetx-casino.test can also set limits or exclude your account on request.
Protecting minors
Gambling under the age of 18 is strictly prohibited. We verify the age of our players and recommend parental control software such as Net Nanny or Qustodio on shared devices.